- Allcera will remake or repair the original product for lab errors, material failure or defects in workmanship (not wear and tear or discoloration) within the product warranty period.
- Remakes due to the fit will be covered if submitted within one month of the initial invoice.
- Temporary use product warranties do not include relines or reline adjustments.
- Product warranties apply only to the original doctor and patient and are not transferable.
- Remakes will only be covered by the warranty if the patient has followed the instructions for care and hygiene.
- Warranties will not apply to any cases in which the doctor/practice has chosen to disregard the lab’s technical recommendations.
- Removable restorations must be returned to the lab for evaluation to determine if the warranty applies.
- Allcera will replace defective products with one of equal or lesser value. The customer will be charged the difference for a replacement product of greater value.
- Remakes will be charged at 100% if there is a need for a prep reduction, re-prep, material change, a different shade than the original, adjustment to the abutment due to a lack of clearance, lack of parallelism, undercut or other reason.
*Original models, impressions and restoration must be returned to honor any type of guarantee.
Verotek® FCZ Products:
All Other Fixed Primary Products (Crown & Bridges Including Zirconia, Ceramics, PFMs, Full Casts):
Five years from the date of purchase.
Fixed Temporary Use Products (Temporaries, Wax-ups and Other Miscellaneous Fixed Products):
Six months from the date of purchase.
Three years from date of purchase
All Non-metal and Metal Partials:
Three years from date of purchase.
Temporary Use Products:
Six months from date of purchase.
Immediate Partials and Dentures, Economy Flippers, Treatment Partials and Masel Crowns:
One month from date of purchase.
• BiteSoft Anterior Splint
• Hard/Soft Combo
• Soft Night Guard
• Hard Night Guard
• Ortho Appliances
• Pro-Form Sport Guard
• 100% Lifetime Warranty Against Break and Fracture of Implants, Custom Abutments, Lab-Provided Stock Abutments
• (See Fixed warranties for implant crown warranties)
• Doctor Provided Abutments
5 yr Fixed
• All-Ceramics: IPS e.max® CAD, IPS e.max® Press, IPS Empress®
• Zirconia: Solid/Full Zirconia, BruxZir, BruxZir Anterior, Layered Zirconia, LavaTM
• PFM: Non-Precious, Semi-Precious, High Noble, Captek
• Full Cast: Non-Precious, Semi-Precious, Full Gold
• Veneers (once cemented or re-prepped)
• Diagnostic Wax-up